Chief Operating Officer (ADMN #1856 FT) |
| Location: | Eugene, OR |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | 40 Hrs/Wk; Benefited |
| Type: | Full Time |
| Department: | Administration |
| Description: | Directs, administers, and coordinates the activities of the organization in support of policies, goals, and objectives established by the chief executive officer and the Board of Directors by performing the following duties personally or through subordinate managers. |
| Duties: | • Guides and directs management in the development, production, promotion, and financial aspects of the organization's products and services.
• Designs, develops and implements programs and services which enhance the continued development and growth of the physician practice.
• Provides operational leadership to physicians in the group.
• Directs the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.
• Oversees managers and directors who direct department activities that implement the organization's policies.
• Implements programs that meet corporate goals and objectives.
• Creates the structure and processes necessary to manage the organization's current activities and its projected growth.
• Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
• Develops and installs procedures and controls to promote communication and adequate information flow within the organization.
• Supervises design of hardware and software systems to assist in the smooth and efficient flow of information.
• Establishes operating policies consistent with the chief executive officer's broad policies and objectives and ensures their execution.
• Evaluates the results of overall operations regularly and systematically and reports these results to the chief executive officer.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
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| Qualifications: | To perform the job successfully, an individual should demonstrate the following competencies:
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Education:
Master's degree (M. A.) is required.
Experience and qualifications:
This position requires 5-10 years clinic managerial experience, managing several multi-specialty clinics with 10 or more physicians. Strong interpersonal skills and practice development experience; proven physician leadership abilities; the ability to develop strong customer service environment with efficient operating processes; and quick, effective decision making skills.
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