Medical Records Technician (GMC-Fam #1997 FT) |
| Location: | Springfield, OR |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | 40 Hrs/Wk; Benefited |
| Employment Type: | Full Time |
| Department: | Gateway Medical Center/ Family Practice |
| Description: | Uses knowledge of medical terminology, medical charting, and hard copy patient record to identify type of document and appropriate category for scanning. |
| Duties: | (This may not include all of the duties assigned)
1. Reviews individual documents to be scanned into IC Chart matrix.
2. Sorts and organizes paperwork into types for scanning; must be able to identify that the proper patient demographics are available on sheets to be scanned. Uses IBM AS400 and Vital Works software for patient demographics in order to ensure exact patient has been identified.
3. Uses knowledge of medical terminology, medical charting, and hard copy patient record to identify type of document and appropriate category for indexing.
4. Sorts documents that have been set aside for scanning, and determine those which should be scanned and those that are already in IC Chart and therefore do not need scanning, following matrix set for indexing of documents to send to indexer.
5. Sorts by single page, duplex page, reverse duplex page.
6. Puts stacks in order for scanning so that indexers are able work through the files logically.
7. Verifies logical placement of records with same patient name (as in, those with multiple pages) and legibility of each document once scanned.
8. Uses IC Chart to send scanned information to indexer.
9. Assists clinic staff with questions regarding scanned documents.
10. Troubleshoots problems with scanned records placement, along with help from IS Department and clinic staff.
11. Answers incoming calls when needed.
12. Knowledge of electronic medical records and IC Chart.
13. Maintains strictest confidentiality.
14. Performs other duties as assigned.
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| Qualifications: | Must have an understanding of clinical workflow and knowledge of electronic medical records and medical terminology. Knowledge of paper medical records and chart flow and filing. Basic knowledge of computers such as the ability to use the mouse, navigation through a windows-based environment, printing, and typing. Familiarity with electronic medical records such as IC Chart and patient scheduling systems such as Vital Works. Skill in operating a photocopy/scanning machine. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to handle stressful situations. Skill in providing excellent customer service. Skill in establishing and maintaining effective working relationships with patients, employees and the public. Ability to exercise initiative, judgment and independent decision-making. Ability to prioritize and maintain focus. Ability to understand the workflow and objectives of an electronic medical record system. Requires the ability to distinguish letters or symbols. Ability to read, understand and follow oral and written instruction. Knowledge of medical office procedures.
Education: Equivalent of a high school diploma.
Experience: 1 year managing electronic medical records in a medical office setting preferred. Word processing and/or computer experience, general clerical experience, and medical terminology preferred.
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